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In all the years that I’ve been writing business communications, I’ve very often done one thing during the editing process that has really made a big difference: I move the last sentence in a paragraph up to become the first one in that paragraph. Sounds a bit odd, doesn’t it? But, the fact is that every time I do it, the flow of my narrative improves and the copy overall is much tighter. But my idea isn’t new. In fact,…

Sometimes in trying to outdo competitors, companies can try too hard in their writing and miss the mark completely. Convoluted language and over the top descriptions can very easily become literary junk – words that serve no purpose except to fill a page. For example, stating your company will provide ‘innovative human resource solutions’ makes the mind boggle! As a reader you wonder what on earth this means, and this makes it harder to connect with the company and their…

Good storytelling isn’t about making stuff up; it’s about presenting a narrative in a way that piques interest, maintains suspense, and then provides resolution. We remember good stories, learn from them, and very often re-tell them. Therefore, we should use the same approach in our business communications. Quite simply, why have flat, boring content when you can bring it to life in shapes and forms that engage your audience? How to do it? Here are some principles of good storytelling:…