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Blog was last modified on July 2nd, 2016 by Proof Communications Team
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Lottery ticket

Business Awards – You’ve got to be in it to win it 

Every week, some lucky person becomes obscenely wealthy overnight after their numbers come up, and millions of Australians curse their own bad luck. If only they’d had the foresight to buy a ticket. Winning a business award, however, is nothing to do with luck and undoubtedly requires a shedload more effort than a quick trip to the newsagent. But here’s why entering really is worth it.  Assess your business performance. Most business awards require you to provide evidence of growth,…

Business Awards – You’ve got to be in it to win it  was last modified on September 4th, 2018 by Proof Communications Author
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coloured customers

How to engage with your customers on social media 

Online resource centre for small businesses, All Business, recently asked 13 members of the by-invite-only Young Entrepreneurs Council one question: What’s the best way to use social media to engage your customers and improve brand loyalty and reach? Here’s some food for thought.  Focus on providing value. Share tips, news, information and teaching. Do so, and you establish yourself or your brand as subject matter experts whilst helping others. (Scott Levy, Fuel Online) Highlight active community members. People love to…

How to engage with your customers on social media  was last modified on August 30th, 2018 by Proof Communications Author
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Caravan

Why having a website is like owning a caravan 

Having a website is like owning a caravan. If you’re serious about your business going places, you can hitch it up and travel together, regularly adapting content to expose your customers to different views and expand your following. Failing to keep website content fresh is like parking your van in the backyard and assuming customers will be kept happy by seeing the same old Hills Hoist.   In her article, The Key to Updating Website Content Regularly (Without Losing Your Mind),…

Why having a website is like owning a caravan  was last modified on August 20th, 2018 by Proof Communications Author
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Resume

Failure to proofread leaves job applicant furious 

This week’s SMH carries an article by Tom Cowie, reporting events after lawyer Susan Cole hired online resumé company, 1300 Resumé, to write her job application for ASIO, Australia’s national spy agency. But when both parties – somewhat ironically – failed to spy numerous mistakes and Ms Cole wasn’t granted an interview, a lengthy legal stooshie ensued.   Ms Cole ‘sent some documents’ through to 1300 Resumé to help with her application, including a previous CV. Preparing for an overseas holiday,…

Failure to proofread leaves job applicant furious  was last modified on August 17th, 2018 by Proof Communications Author
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blog post

How to keep your blog going 

There’s no doubt that having a blog is a great way to keep in touch with customers and engage with visitors to your website. The difficulty for many writers, however, is how to keep their blog’s momentum going. The good news is that even the smallest changes can make a big difference.   Write more  It sounds so obvious, doesn’t it? But it’s true. Fresh content is key if you want to keep readers’ interest and, most importantly, keep them coming…

How to keep your blog going  was last modified on August 3rd, 2018 by Proof Communications Author
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smiling face

Why the customer experience is more critical than ever 

According to research collated by Invesp Consulting, it costs five times as much to attract a new customer as it does to keep an existing one. And yet that same research also shows that some 44 per cent of companies put a greater focus on finding new customers rather than making sure their existing customers don’t jump ship. So, if it makes more sense to keep your customers satisfied, what’s the best way to go about it? Ilya Pozin, founder…

Why the customer experience is more critical than ever  was last modified on July 27th, 2018 by Proof Communications Author
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Headlines

Headline grabbing?  

So, you’ve just came up with a great idea for an article for your website or blog and you’re convinced everyone is going to love it. Thing is, you can’t think of a good title or headline to grab your readers’ attention. So, where can you go for inspiration? According to Dave Navarro in his article The 10 Essential Ingredients of Successful Sales Pages, you’re making life harder than necessary if you’re not cultivating what he refers to as a…

Headline grabbing?   was last modified on July 25th, 2018 by Proof Communications Author
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Call to Action

A communication tip that’s bound to help

Andy Bounds makes good sense. As a former British Sales Trainer of the Year and in demand all over the world as a presenter of sales and communication workshops, he maintains that, ‘It’s not what you say that counts. It’s what people do differently after you’ve said it.’ This month, one of his Tuesday Tips highlighted that message. According to Bounds, the whole point of communication is to cause something to happen. Sure, there are conversations where we’re just shooting…

A communication tip that’s bound to help was last modified on June 5th, 2018 by Proof Communications Author
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Icy drink

Did you want ice with that?

Every customer is to be treasured, so it goes without saying businesses need to do all they can to create a positive customer experience. But all the extra miles you go may well be wasted if you don’t let your customer in on what you’ve done for them. Here’s a good story to illustrate the point. Renowned United States’ customer service expert, Shep Hyken, attended a business lunch at The Four Seasons Resort in Colorado not so long ago. It…

Did you want ice with that? was last modified on April 17th, 2018 by Proof Communications Author
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e-newsletter

Why newsletters are good for business

There are heaps of good reasons why you should consider using e-newsletters as a way of staying in contact with your clients and keeping business bubbling along. Hello! Regular newsletters remind your customer that you exist. They’re a simple way to keep your name at the front of your clients’ mind. However frequently you send them, be consistent in your timing. Strengthen your brand When your newsletter carries your business name, logo and colours, it works to promote and strengthen…

Why newsletters are good for business was last modified on March 14th, 2018 by Proof Communications Author
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